Returns, Sizing, Policies & Information
Sizing
LA PLAGE sizing is "easy fit" - which is exactly as it sounds! Most of our sizing is based on bust/shoulders, since our items have adjustable waist ties or are free flowing through the waist. Size XS relates to approx. 0 thorugh 4, based on the bust/shoulder area. Size XL relates to approx. 12 through 16, based on the bust/shoulder area.
XXS – sizes 0-2 small bust area, free hips
XS – sizes 0-4
S – sizes 4-6
M – sizes 6-10
L – sizes 10-12
XL – size 14 (or small busted 16)
XXL – size 16 (or small busted 18)
Care
All of our items are "hand wash and line dry". Because of embellishments such as embroideries, appliques, tassels, etc., we recommend a very delicate wash and dry to make your LA PLAGE garments last and keep looking fabulous!
We recommend tassels be sealed into a ziploc bag when being washed in order to prevent knots and fraying.
Returns & Exchanges
Sale Merchandise is FINAL SALE - this includes DISCOUNT CODES
If SALE merchandise is returned we cannot process it for a return at this time, please do NOT send sale merchandise back to our address!
We are able to accept returns and exchanges on full priced merchandise only within 7 days of receiving your delivery.
$1 shipping for continental US only. Full-price returns will be credited on unworn, tagged merchandise only. $10 will be withheld on the refund to reimburse the Company for original shipping charges.
You must NOTIFY us of your return in order for it to be processed - Notifications are accepted and confirmed via TEXT MESSAGE ONLY to 941 586 3220
Please write your order number and last name on the package, and be sure the package has a TRACKING NUMBER and Insurance. We are not responsible for loss or damage to any items being sent in for a return.
Ship UPS* WITH APPROVAL ONLY to:
LA PLAGE - Returns, 1420 Ribaut Road, Suite C, Port Royal, SC 29935
*Our warehouse address is no longer safe to receive USPS or FedEx deliveries. UPS is the only carrier on which we can rely.
We cannot do price adjustments on sale or discounted merchandise at this time.
Receiving a damaged package?
If for some reason your item arrives damaged - please save ALL packing materials and contact us as soon as possible with photos and information.
If you have any questions or need further guidance please contact us via text at 941-586-3220.
Privacy
Information provided to LA PLAGE CABANA LLC will not be shared outside of our company!
